Terms & Conditions

General Regulations – PtravelsClub (2013-2024)
Welcome to the luxury travel club of PtravelsClub. The undersign (the “Customer“) will find our general terms and conditions, registration details, cancellation policy, participation rules, use of the Vehicles, insurance and more. Please read the terms carefully and if you have any questions on any subject our team will be at your service. We wish you a pleasant and safe vacation, PtravelsClub.

Registration & Payment
1. When booking the trip, the customer will pay a deposit of €1000 per participant to ensure his participation in the trip.
2. The payment arrangement will be determined according to the date of registration and following the Company’s accounting policy.
3. The payment currency exchange will be determined according to the highest selling price on the payment date.

Cancellations & Changes
1. Up to 30 days before the trip – €2000 cancellation fee will apply.
2. Between 30 and 7 days before the trip – a 50% cancellation fee will apply.
3. Within 7 working days before the trip – a 100% cancellation fee will apply.
4. Canceling or changing the date, upgrading the flight ticket or changing the destination or the passenger name on the flight ticket will be subject to the airline’s terms and conditions.
5. Cancellation during the journey:
A. A customer who requests to leave the trip before it ends for any reason will not receive any refund.
B. A customer who wishes to leave the trip before it ends, will pay a car returning fee of 0.65 Euro/km and will have to cover its own cost of transportation to the desired destination.

Terms of Use of the Vehicle
The following refers to the type of vehicle you received and its license number (the “Vehicle“)
1. Every driver must have a valid driver’s license and drive following the restrictions of his license. The age of the driver shall not be less than 25 years.
2. Every driver is required to present a driver’s license upon receiving the Vehicle. A driver without a driver’s license will not be able to drive the Vehicle.
3. Every driver is required to obey the laws of the state in which he drives. The responsibility for knowing the traffic laws in the relevant country rests with the driver.
4. No use of the Vehicles will be permitted beyond the pre-determined operating hours, including urgent or private trips.
5. The operating hours will be determined by the company or someone on its behalf and the company reserves the right to change and adjust the times of use of the Vehicle from time to time.
6. It is the sole responsibility of the Customer to check if there are any damages to the Vehicle upon receipt. From the moment the Vehicle is received, the Vehicle and all assemblies related to it, including the radios and the navigation device, will be under the responsibility of the customer.
7. Smoking is strictly prohibited in the company Vehicles. A driver will not leave an open Vehicle unattended. At every exit from the Vehicle, make sure that the roof is closed and the Vehicle is locked.
8. The company will not be responsible for any personal equipment of the customer including personal equipment in Vehicles.

Insurance
1. The company’s vehicles are covered by comprehensive, compulsory and third-party insurance.
2. A deductible in the unfortunate event of any damage, per damage regardless of guilt will be up to €3500 (the “Deduction Amount“).
3. The insurance company will not cover the following damages:
A. Malicious damage.
B. Damages due to improper use of the Vehicle such as leaning on the Vehicle, standing on the seats, etc.
C. Damage to the vehicle’s plastic or windshield due to the installation or gluing of cameras or various catches.
D. Damage due to smoking in Vehicles.
E. The lower body of the Vehicle.
F. Theft in case of negligence on the part of the customer.
4. The vehicles are equipped with a navigation system. In case of loss or theft of any of the devices, the customer will be charged a deductible of €400.
5. It is possible to purchase in advance a reduced Deduction Amount for €500 per car – The deduction amount will be €1000 instead of €3500.
6. It is possible to purchase in advance a waiver of the Deduction Amount for €800 per car – The deduction amount will be €0 instead of €3500.

Baggage Transport Procedure
1. The team will provide you with a luggage transportation service from hotel to hotel and throughout the journey by a dedicated luggage vehicle. Each passenger is allowed to bring baggage following the restrictions and policies of the airlines. Unloading and loading luggage will be the responsibility of the staff.
2. The company undertakes to collect the customer’s luggage from the hotel and bring it to the hotel.
3. In any case of damage caused to the customer’s luggage, the company will not bear any responsibility and will not compensate him for any damage caused to his luggage. The company recommends purchasing travel insurance that includes coverage for damages to the luggage.
4. In any case of loss of luggage, the customer will be compensated in a total and one-time amount of €200 per suitcase regardless of its contents.
5. The customer undertakes that when the luggage is transported by the company, no prohibited materials or products that are subject to customs payments will be found in his luggage during border crossings. If anything prohibited will be found in the customer’s luggage – his name and personal details will be reported to the authorities.

Accident or Malfunction
1. In any unfortunate event of damage to the Vehicle due to an accident or malfunction in the Vehicle including a flat tire, the company undertakes to provide a replacement Porsche model from the company’s range of models within 24 hours from the malfunction.
2. If the company is unable to provide the customer with a Porsche vehicle within 24 hours, the customer will be compensated in a total and one-time amount of €1000.
3. During the 24 hours from the moment of the accident or malfunction, the customer will be accompanied by one of the leading staff members in the staff service vehicle.

Procedures on the Roads
1. The company will provide the customer with information that includes daily details regarding how the journey goes. At the same time, the company will not undertake any unexpected change in the route of the journey resulting from any force majeure or constraints such as weather, road accident, closure of roads or meeting the schedules of the journey.
2. The customer undertakes to exercise extreme caution throughout the journey and to comply with traffic laws including parking Vehicles in lawfully permitted areas.
3. The customer undertakes not to deviate from the path set by the company.
4. The customer undertakes to obey the instructions of the leading team on the road.

Traffic Offenses & Reports
1. Wherever the customer violates the traffic laws, the customer will bear all the costs involved in the same offense by the authorities, including fines, towing, delays or disabling the Vehicle the authorities.
2. Traffic camera fines: every customer is required when receiving the Vehicles to present a credit card which will be used to collect fines automatically if there are any up to 12 months from the end of the trip.
3. The company will charge the credit card of the customer specified in the contract regardless and clarification regarding the identity of the driver.
4. The client will bear a handling fee in addition to the cost of the fine of €50 per report.
5. If the company needs legal expenses for releasing the vehicle or towing the vehicle or any other legal treatment, all costs will be borne and paid by the customer only.

The Culinary During the Journey
1. The culinary on the journeys have been carefully selected for a group adaptation out of a desire to provide a rich and wide variety of flavors that distinguish local cultures and cuisines.
2. The company undertakes to provide the customer with 3 meals a day (full board). Breakfast at the hotel, lunch at restaurants on the roads and dinner at the hotel.
4. The company will provide only soft drinks during meals. The company will not bear the costs of any alcohol or vine products ordered by the customer.
5. The menus during the trip are booked and paid for in advance. If the customer chooses to adapt a meal to his taste, the customer will bear the cost of the meal.

Accommodation in Hotels
Our journeys are hosted in a variety of luxury hotels in Europe according to the layout detailed on the journey’s pages. The accommodation includes spa access, Wi-Fi, breakfast and dinner consisting of a closed menu tailored to the group. Most of the luxury hotels in Europe do not offer Twin Beds. Therefore, customers will have to share a Double Bed with separate bedding (subject to hotel policy). Any change or other service including room upgrade on the part of the customer will be subject to the hotel’s policies and conditions only and subject to availability at the time of the request.

Place of Jurisdiction (Written Form)
1. There are no verbal side agreements.
2. The place of jurisdiction shall be Munich, Germany.

Media Usage Release
During the trip the company’s staff and/or photographers on its behalf and/or participants will take photos, videos and audio recordings for advertising needs to be shared on social networks and the company’s websites. Please be kind and give us your permission for the below:
1. I (the undersigned) grant the company and all participants/photographers/producers/advertisers on its behalf, unless I expressly require otherwise, the absolute and irrevocable right and permission to copyright, use, reuse and publication of portraits and/or images and/or videos and/or audio recordings of me, or in those that I may be included in whole or in part, in a visible or distorted form, made through any media by the company or a participant in the trip for any purpose whatsoever.
2. I waive any right to inspect or approve the finished product in which my image appears or my voice is heard.
3. I release and discharge the company and any participant/photographer/producer/advertiser on its behalf from any claim or liability arising from the use of my photos, videos or voice recordings, including any claim for defamation, invasion of privacy or rights of publicity.